Fintech service ops triage
Confidence-gated routing, PII redaction, prompt-injection mitigation, structured audit logging. Built with Claude API and Python.
View on GitHub
AI built, not pitched.
Practical AI workflows for operators. Writing, building, and advising on AI that actually ships. Broad practice across SaaS and enterprise operations. Deep work in fintech, financial services, and regulated industries.
What we do
Operator-perspective writing on AI workflows, governance, and practical adoption. Published on Medium and LinkedIn.
AI tools for program operators. Delivery dashboards, structured intake pipelines, service ops triage. Claude API, Python, n8n.
AI workflows, AI governance, AI adoption strategy. For teams shipping AI in the real world.
Selected work
Confidence-gated routing, PII redaction, prompt-injection mitigation, structured audit logging. Built with Claude API and Python.
View on GitHubPython pipelines pulling Jira, Smartsheet, and timesheet data through Claude API. RAG-based program insights, margin analysis, forecast views. Built for portfolio reporting and program leadership communication.
Internal use. Methods protected.
Founder
Founded Mainspring Advisory in December 2025. Fifteen years of program leadership across fintech, SaaS, and digital transformation. Past programs include integration platforms across Boomi, MuleSoft, Pega, Salesforce, and CDPs, plus financial products that originated $500M+ and platforms that factored into successful acquisitions.
MBA, PMP, CSM, CSPO, AWS Cloud Practitioner. Based in British Columbia, Canada.
Full background at robyntoor.com
Work with Mainspring
Tell me about the work and the constraints. I'll reply within two business days with whether I'm the right fit, and what a useful first step would look like.
robyn.toor@gmail.com